Concierge Client Services
We provide the personalized services our clients need. Our role is to support our clients’ human resources team by making their jobs easier. Clients view our on-site account manager as an extension of their human resources team.
- On-Site Account Manager
- Promotes employee education
- Lunch and learn sessions
- Benefit workshops
- Conducts individual meetings with employees
- Active participant in all benefit functions
- Benefit fairs, Health and Wellness fairs
- Authority to adjudicate claims immediately
- Exclusive toll-free customer service number
- Dedicated customer service and claims processing team
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